Privacy policy
This policy explains what personal information SNM collects, how we use it, and the choices you have. We collect only what we need to show you the collection, take your order, and stay in touch when you ask us to.
What we collect
- Information you give us: your email when you join the list; your name, shipping address and contact details when you place an order.
- Information collected automatically: basic device and usage data needed to run the site securely and measure our marketing, gathered through cookies and similar tools.
You are always in control of optional tracking. Nothing beyond what is strictly necessary runs before you tell us it may, through our consent banner.
How we use it
We use your information to operate the storefront, fulfil and insure your order, respond to you, and — only with your consent — to personalise your experience and measure our marketing. We do not sell your information for money.
Plainly Put
We are a jeweller, not an advertising business. Your information exists to serve your order and your relationship with us — nothing more.
Your choices
You may ask us to access, correct or delete your personal information, and you may withdraw consent to optional tracking at any time through the consent banner or by writing to us.
Do Not Sell or Share My Personal Information
Under the California Consumer Privacy Act (CCPA/CPRA) and similar US state laws, you have the right to opt out of the "sale" or "sharing" of your personal information — terms that, under those laws, can include certain uses of advertising and analytics cookies even when no money changes hands.
SNM honours this right. You can exercise it at any time using the persistent "Do Not Sell or Share My Personal Information" link in our site footer, by setting your preferences in the consent banner, or by contacting us at the address below. We also recognise Global Privacy Control (GPC) browser signals as a valid opt-out request. Exercising this right will never affect the price you pay or the service you receive.
Contact
To exercise any of these rights, or for any privacy question, write to privacy@snm.jewelry. For how returns and warranty work, see Returns & Warranty.